Frequently Asked Questions

Corporate Partners

What documentation do I need to apply for a personal loan from Diphasweng Financial Services as a Corporate client?
As an employee, nothing!

Does Diphasweng ask for any an upfront payment before granting a loan?
No, all costs are repayable on repayment of your installment.

Do we assist people under debt review or blacklisted?
Under Debt review unfortunately not but for Blacklisted contact our friendly consultants will perform the necessary credit checks and calculate your affordability.

What does it Cost for a corporate client?
This is absolutely FREE for the EMPLOYER!

How do I (as the company) upload all the data?
We will send an importable file monthly that will automatically update your payroll system. Please contact us for assistance at any stage.

Can the Employer determine the loans that can be provided?
Yes! Diphasweng can follow business rules implemented by the company to limit the quantum and term of loans the employees can take.

Is the information protected?
All information and/or documentation is secure with Diphasweng Financial Services . No information will be shared with any other institutions and/or individuals without your consent.
Diphasweng group is POPI act compliant.

Are there any upfront costs?
There are absolutely no upfront costs for either Employee or Employer.
This is a free service for the Employer and the Employee is only charged on a usage basis.

Where does the responsibility lie if an employee leaves or is retrenched?
Diphasweng requests that the employer deducts the remaining balance owed to Diphasweng off the employees last payslip. Should this not be possible or insufficient, the risk then lies with Diphasweng.

What does the Diphasweng credit insurance cover?
You will be covered in the case of death, disability and retrenchments, see Insurance document for further terms and conditions.


Personal Applications


What documentation do I need to apply for a personal loan from Diphasweng Financial Services as a new Application?
- 3 months bank statement.
- 2 months payslips.
- Copy of ID.

What does the Diphasweng credit insurance cover?
You will be covered in the case of death, disability and retrenchments, See Insurance document for further terms and conditions.

Do we assist people under debt review?
Unfortunately, due to legislation we will not be able to assist.
Let us call you back.

Leave us your details and we will contact you.

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